2015 Conflict ResolutionTip

Discourage "Broken Triangles" by assisting people in speaking directly and respectfully to one another. Be careful to avoid speaking on behalf of another. It is best for all relationships if disputing individuals work out their differences face-to-face and voice-to-voice, together in a psychologically and physically safe environment. So if Person A asks Person B to complain to Person C on behalf of Person A, Person B will contribute to the relationship damage by doing so. However, Person B can help by coaching Person A through a rehearsal of a conversation with Person C. Person B can also act as a mediator with Persons A and C with their mutual permission. Call in a professional mediator if needed.