"Moving Minds, Moving Lives, & Moving Forward Together!": Personal and professional development involves daily choices and expressions of those choices. Enter into conversations regarding the reciprocal nature of actions and words--how they influence one another to drive encouraging or frustrating encounters. Let's share persuasive connection strategies!
Thursday, July 4, 2013
Miscommunication by Omission
Recently, a young man I know was given aprescription for pain after injuring his knee. Being wary of medications, he minimized the dosage. The bottle label said "take for pain." Later, his sister, a registered nurse told him his prescfription was for pain as well as infamation. By reducing the dosage and enduring the pain, he prolonged his discomfort because the inflammation remained. It would certainly have been helpful to him if the doctor or the pharmacist had informed him of the anti-inflammatory propereties of the drug. That reminds me of a time when a friend was to undergo surgery. He had been told to avoid food for 12 hours before the surgery. He did so. He arrived for pre-surgery prepping and was scolded. The nurse saw him chewing gum, which stimulates the juices in the stomach and that can cause vomiting while under anestesia. A surprise to realize that gum is considered a food! When we know and assume so much more than we are telling, no wonder our receivers are clueless and feel betrayed by the information omissions. Errors of omission cause miscommunication--and mistrust.
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